Privacy Policy

Your privacy and wellbeing are our highest priorities

Last updated: 22nd June 2025

Information We Collect

At ZenBrain, we are deeply committed to protecting your privacy and creating a safe space for your wellness journey. This Privacy Policy explains how we thoughtfully collect, use, and safeguard your information.

To provide you with the best wellness experience while maintaining transparency, we collect specific types of information as outlined below:

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info: Email Address
  • Identifiers: User ID, Device ID
  • Purchases: In-app purchase history
  • Usage Data: Product Interaction, Other Usage Data
  • Diagnostics: Crash Data

Data Not Linked to You

The following data may be collected but is not linked to your identity:

  • Location: Coarse Location
  • Diagnostics: Performance Data, Other Diagnostic Data

How We Use Your Information

Your information helps us create a more personalized and effective wellness experience. Here's how we use different types of data:

Contact Information & Identifiers

  • Create and maintain your personal wellness account
  • Provide customer support and respond to your inquiries
  • Send important updates about our service
  • Authenticate your identity for secure access

Usage Data & Product Interaction

  • Personalize your meditation and wellness sessions
  • Recommend content based on your preferences
  • Understand which features bring you the most peace
  • Improve our content and user experience

Purchase Data

  • Process and manage your subscription or purchases
  • Provide access to premium content and features
  • Handle billing and payment processing

Diagnostics & Performance Data

  • Identify and fix technical issues to ensure smooth sessions
  • Optimize app performance for better user experience
  • Monitor system stability and prevent crashes

Location Data (Coarse)

  • Provide region-appropriate content and features
  • Optimize performance based on your general location
  • Comply with local privacy and content regulations

Data Sharing & Disclosure

We believe your personal information should remain personal. We do not sell or trade your data. Information may only be shared:

  • With your clear, explicit consent
  • When required by law for legal compliance
  • To protect the safety and rights of our community
  • With trusted partners who help us deliver our service securely

Data Security

We implement comprehensive security measures to protect your peace of mind:

  • Advanced encryption for all sensitive information
  • Regular security reviews and system updates
  • Secure protocols for data storage and transmission
  • Strict access controls to your personal information

Your Rights

You have complete control over your wellness journey and data:

  • Access and review your personal information anytime
  • Correct any inaccurate data we may have
  • Delete your account and all associated data
  • Opt-out of any data collection practices
  • Export your data in an accessible format

Contact Us

We're here to support your privacy and wellness. For any questions about this Privacy Policy:

Email: rishi@twilightlabs.tech